Inspire: Managed print services

An effective Managed Print Service is about giving you a complete understanding of your current set up

A cost-saving new set up; a transformation process suited to your business; highly skilled service engineers; proactive error reporting; Management Information when you want it; meticulous planning and project management from start to finish and, most importantly, a proven track record.

That’s where Bytes can help, our tried and tested solution offers businesses a complete managed print service in 4 easy to understand stages.

Our team can help you:

We are accredited to supply digital printing presses, associated hardware and software solutions, as well as a service-orientated on-site and/or off-site solution, 24x7, so no matter how simple, complex, big or small your service need is, Bytes have the expertise, resources and business model to deliver excellence.  

We can supply scanning software, appliances and supporting hardware to enable your workforce to seamlessly scan, archive and retrieve their documents.  We can also run the solution as a service, on-site or off-site, allowing your organisation to outsource a specific scanning task or project.

We have the resources necessary to provide you with a fully-managed on-site or off-site ; full-time or part-time service - so we can support you when you need us.

Training will be provided as part of the roll out process for each location ensuring it is appropriate for the end-user.

Training will include printing (printer driver), copying, faxing and scan-to-email (as appropriate).

We will also train the relevant people how to install paper and consumables, remove paper jams and other basic issue resolutions.

More in depth user training will be given to super users/print champions.

Extra attention will be paid to training on ‘smart kits’, removing paper jams and other basic issue resolutions.

We will provide training to helpdesk staff to enable them to support users on the newly installed Xerox equipment, print drivers and pro-active software. We will ensure training provided is at an appropriate level.

We will provide appropriate training for reprographic staff across all print engines, (including basic service) EFI systems and finishing equipment.

A training plan will be agreed as part of the project plan to deliver training based on your requirements, devices and user profile when you need it.

We will also provide you with ‘How to Guides’, ‘Frequently Asked Questions’ and other general information regarding your Xerox equipment.