What happens next?

The management of our devices is built on the Xerox Partner Print Services (XPPS) system. The XPPS system manages over two million print, copy, scan and fax devices globally and is a best-in class solution to address the fleet and output management headache.

Our service offers the following benefits:

• Proactive error reporting of device failure, toner queries, and paper alerts (so we know before a call to the helpdesk) - improving the internal customer experience.
• Any-vendor, anywhere servicing, so no matter what devices you have and where it is we can service your entire fleet - so you can focus on other matters.
• One-bill invoicing, where all your print, copy, scan and fax costs are brought together in a single invoice - allowing ease of budgeting, cross billing and transparency.
• On-demand asset management, access all your print, copy, scan, and fax devises in a single place - simplifying the process of moving, adding, changing and deleting devices.

Managing your high-volume, 24 x 7 time critical, non-standard requirements

Our network of 24 x 7 off-site facilities offer the following benefits:

• 24 x 7 job processing (printing, copying, scanning, fulfilment & archiving)
• Processing of non-standard jobs (size, finishing & confidential)
• Same day turnaround
• Personalisation services (increasing response rates)
• People solutions (maximising on-site and off-site service continuity)