Important Information for O365 customers

Thursday 2nd February 2017

Support for the 2013 version of Office 365 ProPlus ends February 28, 2017

Users who are running the 2013 version of Office 365 ProPlus after February 28, 2017 will have to upgrade to the latest version of Office 365 ProPlus to continue to receive support from Microsoft.

. The following is a list of products for which support will end:

  • Office 365 ProPlus (2013)
  • Office 365 Small Business Premium (2013)
  • Office 365 Business (2013)
  • Project Pro for Office 365 (2013)
  • Visio Pro for Office 365 (2013)

After February 28, 2017 the following will apply:

  • The 2013 version of Office 365 ProPlus (32 and 64-bit) and all language packs will no longer be available for installation from the Office 365 Admin Center.
  • The 2013 version of the Office Deployment Tool will no longer be supported and will no longer be available from the Microsoft Download Center.
  • Microsoft will not release any feature updates for this version of the product.
  • Microsoft will no longer provide support for this version of the product through Customer Service and Support (CSS) or Microsoft Premier Support.
  • Microsoft will continue to release critical and important security updates for this version of the product until April 10, 2018. See the following Microsoft website: Security Bulletin Severity Rating System.
  • Microsoft will not provide notification before implementing potentially disruptive changes that may result in a service interruption for users of the 2013 version of Office 365 ProPlus. See the following Microsoft website: Microsoft Online Services support lifecycle policy.

Critical & Important security updates

  • Microsoft will continue to release critical and important security updates for 2013 versions of Office 365 until April 10, 2018.
  • There will be no changes to the update mechanisms (regardless if you are updating the Office Client directly from CDN or using SCCM to deploy the current builds).
  • Microsoft will not release any feature updates for these versions of the products.
  • Microsoft will not provide notification before implementing potentially disruptive changes that may result in a service interruption for users of the 2013 versions of Office 365 client applications.
  • Please see the following Microsoft website: Security Bulletin Severity Rating System.

Office Deployment Tool (2013)

  • An updated 2013 version of the Office Deployment Tool will be released that will no longer support the installation of Office 365 client applications.
  • Advice:Download and save the current version of the Office 2013 Deployment Tool for Click-to-Run (https://www.microsoft.com/en-us/download/details.aspx?id=36778). Have a back-up of the installation files of Office 365 ProPlus 2013 (you can generate the *.CAB files by simply running the config.exe /download parameter).
  • All 2013 versions of Office 365 client applications (32 and 64-bit) and all language packs will no longer be available for installation from the Office 365 Admin Center.

Our overall recommendation is to upgrade to the Office 2016 version of Office 365 ProPlus as soon as possible.


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