Software Portfolio Management, at work

Bytes has been providing licensing solutions for companies of all sizes for over 10 years and over that time has acquired a wealth of experience in software portfolio management, incorporating:

1. License management
2. Purchase optimisation
3. Vendor consolidation

On June 16th 2008, we were presented with the Award for the 2008 Microsoft Worldwide Partner of the Year for Licensing Solutions. This announcement further underlines our leadership in the field of Licensing Solutions and Software Asset Management.

Online procurement

Customers who prefer to order their software online, allowing them access to a number of enhanced on-demand services, can do so via the Bytes advanced online portal. When a client signs up to use the portal their Global price lists are uploaded and maintained by the Bytes operations team giving the customer the reassurance that they will only ever pay what they need to. The portal allows for multiple levels of customisation from basic cosmetic enhancements to more sophisticated authorisation and sign-off processes.

Our approach

We have the best qualified people in the industry. We maintain long term relationships with our clients, ensuring that we understand our clients’ business issues and help them ensure that the various vendor programmes work to achieve their business needs. We strive to help our clients achieve not only the best possible service but also the best possible price. A task only achievable through years of investment into systems and the best possible training for our staff. We are proud to have the largest team of qualified Microsoft licensing specialists in the UK (and potentially the world) outside of Microsoft themselves!

Operations

Our Operations Team is second to none in the UK and serves our customers by being helpful and knowledgeable. We believe that every client is unique and deserves to be understood and individually tailored for whenever they interact with us. The operations team have consistently strived for perfection in all aspects of order processing and customer services resulting in Bytes receiving the award for having the best operations/customer service team in the whole of the EMEA region. (Conducted by PricewaterhouseCoopers on behalf of Microsoft)

Partner licensing

Bytes has been working with resellers for over ten years and encourages advances from organisations wishing to partner with us.

Whether you are looking for a complete outsourced service or simply require us to fulfil your orders, we can help.

Our customisable portal offers you the opportunity to provide your clients with a first class service, giving them great flexibility over how they procure software from you, and giving you access to valuable on-demand information.