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Unified Communications
Case studies

UK based Case Studies

Tayside Fire & Rescue

Tayside Fire & Rescue expects to see call costs reduced by 10% by using OCS.

"With Office Communications Server 2007, we can broadcast training sessions…. As a result, we'll be able to provide more training, which will raise the competency level of our firefighters."

- Gary Bellfield, Manager of Information and Communications Technology, Tayside Fire and Rescue

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Food Standard Agency – benefits in 3 months

Single Information Environment Boosts Government Agency Services After Just 15 Weeks.

"The new suite of Microsoft tools gives us the ability to add extra value very quickly to our services and to have a level of responsiveness to customers that we couldn't have dreamed of before."

- Dr. Paul Clements, Interim Chief Information Officer, Food Standards Agency

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United Bristol Healthcare NHS Trust

Healthcare Trust Connects Employees in Real Time, Helping Them Enhance Patient Care.

"I can place calls to desk phones, mobile phones, or personal computers. I can also send instant messages or initiate video conferences with a single click."

- Dave Oatway, Computer Services Manager, United Kingdom

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Windrush Frozen Foods Ltd.

Catering Company Reduces Employee Travel and Lowers Costs with Unified Communications.

"Office Communications Server 2007 will provide a richer, more engaging way of interacting with our customers. It will give us a new way to display our products and help our customers make informed choices."

- Robert Arpino, Chief Executive Officer, Windrush Frozen Foods

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Case Study Videos

<a href="http://video.msn.com/?playlist=videoByUuids:uuids:01ef1861-3f05-4169-a483-907533a7f656&showPlaylist=true" target="_new" title="Microsoft Unified Communications in Government">Video: Microsoft Unified Communications in Government</a>

Enabling Efficient Government Teams with Unified Communications
Runtime: 7:08

When Ted shows up alone to present his team's plan to improve transportation and reduce carbon emissions, the committee is at first skeptical. See how Ted and his remote team use RoundTable and desktop sharing via Live Meeting to demonstrate efficient decision-making that can help deliver a complex government project ahead of schedule and even under budget.

 

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