Why Unified Communications?
Organisations can improve individual and team results by using Microsoft Unified Communications solutions to communicate and collaborate faster with team members, partners, and customers across geographies and time zones.
On this page you will find a series of brief overviews of the advantages that businesses can gain, and also a series of downloadable case studies highlighting real life examples of the savings that can be made. We've also added a couple of video case studies for you to have a look through.
Once you have had a chance to have a look, you can Contact us via email or by phone on 02087861500 to learn more about our experience of our customers Unified Communications strategies, but also to find out about the many offers that are currently available from Microsoft. Our experienced Licensing Consultants will help you realise the most cost effective way of investing in a Unified Communications solution which will reduce costs to your business and improve efficiencies.
Improved User and Team Productivity
Microsoft unified communications solutions help users to be more productive by making it easier to contact colleagues for information, check for messages, and stay productive while out of the office.
Faster Project Completion
Improved communication within project teams improves efficiency and reduces completion time, as does the ability to reach out to subject-matter experts beyond the project team, allowing teams to complete more projects. These capabilities can also bring the same benefits to product development time, resulting in decreased time to market for new products.
Shortened Sales Cycle Times
Microsoft unified communications solutions promote collaboration on sales presentations and help speed responses to customer questions. Presence awareness allows salespeople to find the subject-matter experts they need to answer questions quickly and easily, which can reduce the time spent on proposals and responding to customer questions. These advantages can increase the number of proposals delivered and won.
Faster Resolution of Customer Issues
Enhanced communication between customer service and subject-matter experts through presence awareness, call forwarding, and other tools means customer issues can be resolved more quickly, reducing the cost required to field calls and handle customer interactions.
Attract and retain employees
Microsoft unified communications can be used to provide a flexible working environment for workers, helping reduce turnover and costs associated with hiring. Furthermore, being able to provide the latest tools can have a positive effect on attracting new talent.
Microsoft unified communications can bring nearly immediate cost savings to organisations. Travel expenses can be avoided by using Web conferencing. Expensive communications costs (such as long distance charges) can be reduced by using Voice over Internet Protocol (VoIP) and by consolidating communications infrastructure.
Microsoft offers – invest now!
To help you save money and make the most of your IT budgets, Microsoft are running several special offers on their Unified Communications products – these offers are only available until the end of June, so speak to Bytes today to take advantage!
Offers
Microsoft Enterprise Agreements and Enterprise Subscription customers can receive 25% off L&SA List price on Office Communications Server Enterprise Microsoft Select Plus and Select customers can receive 15% off L&SA List price on Office Communications Server Standard Enterprise Agreement customers can receive additional cost savings by committing to their EA early!
Reduced Travel and Training Costs
Web and videoconferencing, as well as other unified communications modalities, connect participants with meetings or "events" where they do not need to be physically present. Presales work, internal meetings, training, and staff performance reviews are activities that frequently require less travel once a company has deployed a unified communications solution. Using unified communications solutions to deliver training to employees through their desktops helps provide savings in areas of travel, specific training costs, and productivity, as employees can train on their own time rather than at set times.
Lower Real Estate and Facility Costs
Using collaborative technologies, such as presence awareness, soft telephony client, and videoconferencing, some organisations can expand operations and geographic reach without incurring the costs of additional office infrastructure, reducing office space per employee and improving space utilisation.
Reduce Telephony
and Conferencing Service Charges
Traditional conference call services are expensive. Organisations could see significant reductions in the amounts paid for dial-in meeting services purchased from teleconferencing vendors by replacing them with IP network-based conferencing capabilities.
Reducing Environmental Impact
Companies can use Microsoft unified communications solutions to reduce the need to travel for meetings or training. Replacing travel with Web conferencing reduces fossil fuel consumption. VoIP users can also reduce power consumption through the use of USB phones, which consume far less power than conventional phones.
