Most support packages are priced on a “number of incidents’ basis creating inflexibility and commercial risk. Most that is, except the CloudFlex Office 365 support services.

All of our Office 365 support packages are priced on a per-user-per-month basis, giving you commercial predictability and the flexibility to easily add users as your business grows.


CloudFlex 24x7 Support Packages for Microsoft Office 365

Email-only support

Email-onlysupportfrom £3.30 per user per month

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Get Support for Microsoft Office 365:
Email-only support.

As the name suggests, this support package covers Email-only. Whilst comprehensive, this is not recommended for businesses who depend on the wider capabilities of Office 365.

Support covers: Domain verification issues, Advanced Outlook connectivity issues, ActiveSync issues, Transport rules issues, Exchange control panel issues, DirSync, DNS manager and re-delegation, and more.

Full Microsoft Office 365 support

Full Microsoft Office 365supportfrom £5.00 per user per month

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Get Support for Microsoft Office 365:
Office 365 Support.

This is the most popular support package as in addition to providing a primary point of contact for all general support issues such as “How-to” and basic troubleshooting, this package also provides access to experienced and certified technicians who can provide comprehensive technical assistance covering a very wide range of issues.

Support covers: Everything in the Email-only package, plus support for SharePoint, Visio, Project, Kiosk plans, Skype for Business, OneDrive, Yammer, and much more.

Full Desktop support

Full Desktopsupportfrom £19.20 per user per month

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Get Support for Microsoft Office 365:
Desktop and Mobile Support.

This support package covers everything in the Email-only and Office 365 support packages plus covers a whole array of other areas including Computer/Tablet/Mobile Troubleshooting, Peripherals, Network connectivity, Performance, Security, Application Setup & Support, Offsite connectivity support, and more.

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