I find the Bytes Portal extremely easy to use, I mainly create orders or convert quotes to an order and the process is faultless. When I request a quote for software the response is very quick and orders are always processed straightaway. I wish all portals were the same!
Gayle Core Specsavers
Kcom, part of the KCOM Group, regularly use the Bytes Portal to communicate with the customer service team, obtain quotations, convert quotations into orders and find price lists. It is very easy and intuitive to use and finding historical activity is simple. Response times to customer service enquiries made via the Portal are quick too. The presence of this Portal and its continued development is one of several factors which made Bytes our chosen supplier.
Andrew Nash Purchasing Specialist,
Kcom
Bytes Client Portals
A customisable online resource tailored around you.
Software Services Portal allows you to:
Create orders or convert quotes to orders
Access agreements & manage contracts
Manage your renewals
Manage your training courses
Communicate with sales, technical & admin teams
SParc Support Centre allows you to:
Open new support cases
Review the status of opened cases
Add and receive updates to open cases in real-time