Company Security and Privacy Policy
Bytes Technology Group (BTG) is totally committed to protecting customer security
and privacy. In developing our customer relationships we appreciate that customer
information should be kept safe and secure and we guarantee to do that. All
communication, instructions and information between us are treated in strict
confidence.

This policy applies to all customer information, in whichever way it is gathered, and the following are the key points:

BTG will use information that is learned from customers to personalise and
continually improve our customer relationships. Information is used to handle and
communicate orders, deliver products and services and process payments.
BTG does not sell, share or rent any information about clients to other organisations
without their express permission.

Information supplied to us by customers is securely stored and can only be accessed for the purposes for which it was provided.

BTG processes data in compliance with UK Data Protection legislation. This is
ensured by the use of strict operational processes and procedures. Only employees who need the information to perform a specific job are granted access to customer information.

Staff are trained on security systems and relevant processes and procedures which are reviewed regularly for ongoing effectiveness and suitability for purpose. All employees are kept up-to-date on the BTG security and privacy practices. Every
quarter, as well as any time new policies is added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that customer information is protected.

BTG security procedures will occasionally request proof of identity before disclosure of customer information to you.

BTG will, following a customer request, provide a copy of any information that we
hold and will change or remove it if necessary/required.

The servers that store customer information are kept in a secure environment in an
access-controlled area.

If considered appropriate or necessary BTG will agree/sign a Non-Disclosure
agreement with a customer.

Last Updated: March 2004