SQLCare Support


Revolutionising the way data is cared for in the cloud

If you have made the decision to move your SQL Server estate to either the cloud or a hybrid solution, a SQLCare or SQLCare+ support package can help. Available from Elastabytes, these managed services are revolutionising the way data is cared for in the cloud today.


As more and more businesses move to the cloud to control costs, they are finding configuration complex and on-going management time consuming, which is impacting the performance of their data and often leading to increases in data outages.

Monitor

24/7 monitoring keeps an eye on your servers all year round, making sure problems are picked up and dealt with.

Manage

We completely transform the way your data is cared for, allowing full peace of mind that it will always be available when you need it.

Optimise

Analysing and fine-tuning your system to make it as effective as possible means it is easier to safeguard your data in the future.

Support

Our expert team is ready around the clock at our helpdesk, advising on anything from availability to resource utilisation

What's included

SQLCare:

  • 24 x 7 x 365 Monitoring
  • 24 x 7 x 365 Helpdesk
  • High Availability & DR
  • Backup & Restores
  • Remote DBA
  • L1 & L2 Resolves Teams
  • L3 Resolves Team
  • L4 Premier Support

SQLCare+

All of the above plus:

  • Performance Tuning
  • Application Optimisation
  • Emergency DBA

Elastabytes’ SQLCare packages will give you total confidence in the security and availability of your SQLServer infrastructure. They will ensure your business’s most critical asset is available to you at all times, giving you guaranteed SLA’s for High Availability and Data Recovery to get you back up and running quickly should disaster strike. The Backup and Restore routines will help future-proof your data and the 24/7 Helpdesk and Monitoring Service will give you access to a team of database experts whenever you need them. The premium service of SQLCare+ includes all the SQLCare package components, but with the added features of Performance Tuning and Application Optimisation. This analysis of your database will highlight any causes of slow performance or outages and recommend ways made to improve the overall effectiveness of your system. Additionally, with SQLCare+, an Elastabytes expert DBA can be made available to you on demand in times of emergency.

Not migrated your SQL estate to the Cloud yet?

We can help you migrate with a flexible engagement model that allows you to make the most of your own internal resources, alternatively we can provide a full transition plan with resources to make a managed move on your behalf.

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