The Phoenix Group

A refreshing approach to IT. The Phoenix Group
Domestic and General

A trusted and reliable business partner. Domestic and General
ASOS.com

Bytes are a very good company with strong account managers. ASOS.com
BUPA

Brilliant service and like the invites to events hosted in London. BUPA
William Hill

Excellent and responsive account manager, good service levels, and takes feedback on board. William Hill
Haymarket

We see Bytes more as a strategic business partner than simply a supplier of software licenses. Haymarket
Thurrock Council

I see Bytes as a Strategic Partner, not a supplier, with a genuine long-term relationship as their goal. Thurrock Council
Surrey and Borders Partnership NHS Foundation Trust

Bytes provide professional, friendly, helpful advice, recommendations and access to suppliers and products. Surrey and Borders Partnership NHS Foundation Trust
Stra Berberic, SLPE

Bytes helped us to fully leverage our M365 investment through their platforms, expertise and helpful and friendly support team. Stra Berberic, SLPE
Geoff Connell, Director of IMT & Chief Digital Officer at Norfolk County Council

Bytes are the best at what they do. They consistently demonstrate excellent efficiency, effectiveness, customer service and VFM. Geoff Connell, Director of IMT & Chief Digital Officer at Norfolk County Council
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Halma plc

Very knowledgeable - particularly in areas regarding Microsoft Licensing - making us 'smarter buyers'. Exactly what a partner should do! Halma plc
Bond Dickinson

Bytes are able to offer concise and clear advice. They have really helped us leverage the investment we have made. I would definitely recommend Bytes. Bond Dickinson
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Old Mutual Wealth

Bytes are clearly experts in their field. We benefit from that expertise every step of the way through the application of their knowledge to our problems. Old Mutual Wealth
Infrastructure Manager at Harvey Nichols

Bytes provided the know-how and expertise which helped us turn around perceptions of PCI Compliance from a poisoned chalice to a useful business investment. Infrastructure Manager at Harvey Nichols
Vernalis

Bytes are very easy to deal with for Microsoft licensing. They take a lot of the headache out of trying to understand which scheme is correct for our business. Vernalis
Head of Operations at Figleaves.com

The relationship with Bytes is a long-term strategic one. Their whole security team are not seen as a supplier by figleaves.com, but as an extension of our team. Head of Operations at Figleaves.com
Dominic Maidment, Technology Architect at Total Gas & Power

Bytes has been an outstanding value-add partner for many years. Simon Hicks, our account manager, is an exemplary professional and we couldn't wish for a better one. Dominic Maidment, Technology Architect at Total Gas & Power
Nicholas Leppington, Head of Delivery at Harvey Nash

Bytes has helped us on our journey to the cloud, enabling visibility and control, with insights across many offerings to help steer Harvey Nash along a complex journey. Nicholas Leppington, Head of Delivery at Harvey Nash
West Suffolk Council

Bytes are our licensing partner. They've helped us save money by identifying the most cost effective Microsoft licensing models, rather than just Microsoft recommended models. West Suffolk Council
Dean Barnes, Systems Engineer at Pinnacle Group

Bytes is not just a supplier, but a key partner for us. The advice, support and information we receive is key to adopting new systems, solutions and continuing to drive our business forward. Dean Barnes, Systems Engineer at Pinnacle Group
Graham Mountain, Infrastructure Manager at United Living

Working with Bytes to adopt Citrix SD-WAN has transformed our business. Our construction teams now have the technology they need to be agile and productive - no matter where they are located. Graham Mountain, Infrastructure Manager at United Living
Unipart Group

By choosing Bytes to be our security partner, we have gained TCO savings and financial benefits and now have the confidence in our security systems to be able to support our compliance needs. Unipart Group
Everest

Bytes used their extensive relationships within Microsoft to help us define the right solutions for our business and then worked hard on our behalf to negotiate a good price with added benefits. Everest
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De Montfort University

Bytes focus on strong and proactive account management, provide excellent support and are therefore a partner we can work with long term. The rollout and on-going support we receive is first class. De Montfort University
North Norfolk District Council

We have been using Bytes for at least 6 years. They have given us a better understanding of licensing which has been very useful. In addition they have saved us a lot of money on our licensing costs. North Norfolk District Council
Head of IT at Rugby Football Union

The RFU have been in partnership with Bytes for the past 7 years. Bytes has been at the forefront of getting an understanding of how we work as a business how we can leverage costs and reduce expense. Head of IT at Rugby Football Union
Raj Bharambe, Head of IT Services at NFS Technology

Migrating to Azure with Bytes and Netmetix will help us to build exciting new technology for our clients easily and securely. We can now expand our offering to new sectors and increase business growth. Raj Bharambe, Head of IT Services at NFS Technology
Kcom

Our Account Manager is always available to answer any questions from both myself and my team, his knowledge is second to none. I look forward to continuing and developing this working relationship with Bytes. Kcom
Andrew Connor, Head of Digital Strategy at London Borough of Hounslow

Bytes have always demonstrated that they are a highly capable, knowledgeable and trustworthy partner. When it comes to our Microsoft licensing, Bytes provide excellent advice helping us obtain best value for money. Andrew Connor, Head of Digital Strategy at London Borough of Hounslow
Arcadia

By using Bytes to find courses for me, I have been able to reduce my department's administration burden considerably. The service is always prompt and courteous and I would be happy to recommend them to other clients. Arcadia
Electricity Northwest

The Bytes team remained by our side throughout the whole process, providing extensive expert assistance. Their knowledge of Oracle systems ensured we got the right solution, at the most economically advantageous value. Electricity Northwest
TMF Group

Bytes is agile, flexible and adaptable and they have helped us a lot. Their portal is a particularly useful tool, the portal is tailor made to suit the customer, so we can find all the information that we need in one place. TMF Group
Young's

Bytes provide first class security support across a wide variety of security needs, from antivirus to remote access security. I have a strong relationship with Bytes & trust them to meet my current and future security needs. Young's
Berwin Leighton Paisner

Bytes training team helps us with the Software Assurance benefits from Microsoft. They manage the training providers and improve the services levels we receive. We've used other resellers and we get definite added value with Bytes. Berwin Leighton Paisner
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Anna McLean, Alliance Manager at AlfaPeople UK

Partnership with Bytes has opened the doors to more opportunities and greater success for our customers. The ease of their portal and strong communications with our Account Manager has made day to day collaboration more efficient and productive. Anna McLean, Alliance Manager at AlfaPeople UK
P&O Ferrymasters

Bytes have enabled our in-house teams to effectively run security solutions for 9 years. They have found us the best technologies Europe wide for our business, educated our teams on making the most of these, and provided first class on-going support. P&O Ferrymasters
City of Bradford Metropolitan District Council

The training team at Bytes are second to none. They got our staff on to Microsoft courses and provided the best service, saving us time along the way. A top dedicated team and very highly recommended if you haven't used them before for your training needs. City of Bradford Metropolitan District Council
Dave Fox, Senior Director of Business Systems at Bowers & Wilkins

Bytes have been instrumental in helping us form our IT security strategy, with a team that go above and beyond to learn our environment and offer tailored solutions. Additionally, they have been instrumental in identifying cost savings across our IT landscape. Dave Fox, Senior Director of Business Systems at Bowers & Wilkins
XP Power

Bytes helped us deliver a time critical renewal and offered us the guidance we needed to make the right decision and build flexibility into our licensing. They have enabled us to scale up and down with our business needs and their advice has proven invaluable. XP Power
Marie Curie

Bytes are always there to support us through from concept to final implementation, they are knowledgeable and experienced which makes decision making easy. From requiring one licence or multi licences, the help, guidance and assistance is the same high standard. Marie Curie
Alastair Badman, Director at Workhorse

We continue to make use of their excellent advice and assistance through their support services and are particularly keen to make use of Bytes as a partner through the Well-Architected Review program, ensuring all our workloads continue to meet AWS Best Practice. Alastair Badman, Director at Workhorse
Simon Jennings, Hardware & Networks Manager at Redcar & Cleveland Borough Council

We enjoyed working with the Bytes AWS team and felt they listened to our needs. They provided excellent advice when it came to designing a solution for our storage requirements. We would certainly consider using Bytes AWS again for more AWS projects in the future. Simon Jennings, Hardware & Networks Manager at Redcar & Cleveland Borough Council
Balfour Beatty

Bytes has helped us rationalise and optimise our Microsoft Licensing. They have proved invaluable in ensuring consistency and compliance in a very complex estate. Bytes are a trusted source of licensing advice, demonstrating a superior understanding of our business. Balfour Beatty
Nesta

Bytes has gone above and beyond simple software licensing and has consistently provided support and guidance in anything from cloud service procurement to backup and disaster recovery solutions. Bytes is our starting point for any new technology requirement for the business. Nesta
Shaun Mook, CTO at Checkfer (OrderPay)

2020 has been a challenging year and the need to be flexible, agile and resilient is so important. Our customers expect Checkfer to provide the most cutting-edge services which allow them to trade safely and efficiently. With the support of Bytes AWS, Checkfer have achieved that. Shaun Mook, CTO at Checkfer (OrderPay)
John Armstrong, Group IT Director at ABP Food Group

Bytes are truly an extension of the ABP team and a very strong partner, with a strong handle on outcomes and success. Bytes have gone above and beyond several times and even stretched the boundaries of scope to ensure that we feel like we've received a value add service - which we have. John Armstrong, Group IT Director at ABP Food Group
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Shabbir Poonawala, Consultant at Wirral NHS Foundation Trust

I really enjoyed the training. Our trainer was great and gave me some good tips to help me use Teams efficiently. As a clinician, I've been using Teams for multi-disciplinary meetings over the past four weeks and have been getting better at it. Most of my colleagues have taken to it too. Shabbir Poonawala, Consultant at Wirral NHS Foundation Trust
Barnet and Chase Farm Hospitals

Bytes have given us a fantastic service over many years. Our account manager understands our industry and our organisation well, so is able to offer products and services which meet our requirements and provide best value for the organisation. It feels like Bytes work with us as partners. Barnet and Chase Farm Hospitals
Top Right Group Plc

I would absolutely recommend Bytes as a partner for anyone. Our Bytes Account Manager was amazingly helpful, he showed us all the options, we really felt like we got a sense of partnership from him. He was helping us, for our own purposes and not necessarily for Bytes' own increased sales. Top Right Group Plc
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Linklaters

Bytes Software Services were able to provide us with a flexible approach in providing a team of high quality and appropriately qualified trainers to deliver training in a number of our offices. They quickly understood our requirements and provided us with a robust and well supported solution. Linklaters
Colin Bradford, Chief Operating Officer at Blue Prism

Working with Bytes, Blue Prism has had a seamless transition to a new cloud commercial model that has significantly reduced costs and simplified our cloud cost management and forecasting. The Bytes team is technically knowledgeable, easy to work with – and they've delivered outstanding results. Colin Bradford, Chief Operating Officer at Blue Prism
Tom Morrison, IT Director

Bytes have proven to be a value-added partner to Spectris, elevating their services over those of their competitors. Our Bytes dedicated and tailored service has run with consistency and continuity and we have no hesitation in leveraging their knowledgeable team in any new procurement discussions. Tom Morrison, IT Director
Daisy Communications

I would like to say how influential Bytes were in securing us new contracts with customers. They definitely saved the day a number of times, as our customers had confidence in the information they provided and the excellent assurances given for support. Very many thanks for everything you did for us. Daisy Communications
Clarks Legal LLP

For me, Bytes is the place to go when I look for reliable partners for my projects. There hasn't been a single time when I was disappointed by how their partners deliver. The best thing is that I don't feel that I'm only one among many customers, but getting the same service as the biggest firms would get. Clarks Legal LLP
Jonathan Levene, Operations Director at Major Players

Falcon Pro from CrowdStrike has been an impressive step forward in our anti-virus strategy. Bytes were incredibly helpful in allocating specialist resources during the renewal process. Without Bytes I would have renewed our incumbent supplier and missed out on what is becoming a market leader in the field. Jonathan Levene, Operations Director at Major Players
Dez Zatte, Infrastructure Manager, Midland Heart

Bytes helped us to make a significant cost saving on our license renewal. Their in-house Microsoft team discussed the options with us and worked hard to organise a more efficient model for our business needs. I would highly recommend Bytes to other organisations looking to optimise their licensing approach. Dez Zatte, Infrastructure Manager, Midland Heart
Rob Clifford, IT Director at IQ-EQ

Working with Bytes was pleasurable and highly professional. Our account manager was very knowledgeable across the technology stack and supported by experts in the wider team when needed. All engagements were a partnership and working on solutions was at the heart of every engagement; it was never about sales. Rob Clifford, IT Director at IQ-EQ
Mott MacDonald

Bytes were able to design, configure and successfully implement a robust solution that now meets all of Mott MacDonald's infrastructure management requirements. Bytes' technical expertise is coupled with robust project management to ensure successful delivery within very tight timescales and within a fixed budget. Mott MacDonald
Kingsley Napley

Software Asset Management audits are usually very painful, labour intensive and time consuming exercises, but this time round it was as painless as it could possibly be. It's the people who are experts in their field, but they also care about their clients sufficiently to get to know them and their infrastructure. Kingsley Napley
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Foster and Partners

The detail to attention and the communication channels provided by Bytes allows me to stay on top of my role. I don't always have time look at what providers are doing, but our account manager tries to stay in constant communication with me, so whenever a new project comes up on the horizon, then he is always at hand. Foster and Partners
Keith Musson, Director at S-branch

The Bytes AWS team really impressed me with their technical knowledge and responsiveness. We were under a tight deadline to have the project designed, built and secured. We were delighted with the team’s ability to get it up and running so quickly and efficiently and we’ll certainly be using these guys for all future AWS projects. Keith Musson, Director at S-branch
Matt Evans, Category Manager at Quilter

We have used Bytes extensively for all aspects of our software purchasing. From small desktop type requirements through to multi-million pound deals, I trust Bytes implicitly to deliver what we want and provide the necessary technical knowledge to help support any questions we have. I always feel that Bytes work with our best interests in mind. Matt Evans, Category Manager at Quilter
CIO, Catalyst Housing

Our Microsoft EA renewal is a major piece of work for us and always proves to be very taxing with other suppliers. With Bytes, however, it has been easy and done to an incredibly high standard. My team feel like true customers again! Thank you for the laser-like customer focus, exceptional subject knowledge and the overall delightful customer experience. CIO, Catalyst Housing
IT Infrastructure Architect at Eastleigh Borough Council

Working with Bytes has been very straightforward. We have a brilliant relationship with our account manager, who works hard to support us as a council. Bytes’ FastTrack workshops and training helped us to support a remote workforce and get the best from Microsoft 365, which was especially important during lockdown. I look forward to our continued work together. IT Infrastructure Architect at Eastleigh Borough Council
Wesley Sellers, Support Engineer, Response IT

Alice became our account manager this year and we are extremely happy with her professionalism and attitude of “leave it with me and I will sort it". She does just that! Knowing that Alice is there to pick up the pieces and get us the info we need quickly is a level of service rarely found nowadays. She makes my life much easier when dealing with client issues. Wesley Sellers, Support Engineer, Response IT
Michael Lay, IT Manager at Terrapinn

Bytes’ vast knowledge, consultative approach, understanding and hard truth has created a refreshing synergy that we’ve not been able to replicate elsewhere. With their ethos, it is of no surprise Bytes remain a top tier partner for the large number of vendors they collaborate with, which in turn generates swift turnarounds and great benefits to their customers. Michael Lay, IT Manager at Terrapinn
Haseley Gordon, IT Manager at The Futures Group

Bytes help us navigate the world of digital technology, providing guidance and helping us to implement solutions. They understand our requirements and keep us updated about modern technologies that can benefit our business. This saves us a huge amount of time when scoping for projects. Having a knowledgeable and responsive account manager is also key to our strong relationship. Haseley Gordon, IT Manager at The Futures Group
CHL Mortgages

Dharum and the team have proven to be an invaluable extension to us in delivering the needs of the business. From security and endpoint protection, to Microsoft 365 and software support, Bytes focus on delivering value and assistance to the customer by asking how they can help. The advice and support given by Bytes demonstrates they are a true partner and one I am happy to work with. CHL Mortgages
Packt

Bytes were excellent right from first contact. We first approached Bytes for Microsoft 365 Procurement and Professional Services to support our migration. This enabled us to extremely successfully migrate to 365 and with little friction nor service interruption. Through-out our due dilligence, we found Bytes to be the most cost-effective and most engaging of the partners we spoke with. Packt
Jason Higgins, Data Centre Services Technical Lead at Transport for Greater Manchester

Working with Bytes SAM gave us the clarity we needed around our estate. Their team is highly knowledgeable and we now have a solution we can trust, alongside ongoing support from experts. As a public sector organization, this has been a vital project for us. It enabled us to cut wasted assets and optimize our estate, both of which will help us continue to deliver transport services to citizens. Jason Higgins, Data Centre Services Technical Lead at Transport for Greater Manchester
Richard Lennon, Head of Technology at Alexander Mann Solutions

Bytes have provided a number of different services for us including security, software renewals, cloud adoption (Azure and AWS) license management and helping us better understand what our Microsoft environment can do for us. Our account manager, Bryn Bagwell, has been a huge part of the partnership's success. He understands our requirements, technologies and engages the right consultants within Bytes. Richard Lennon, Head of Technology at Alexander Mann Solutions
Alastair Pooley, CIO at Snow Software

Bytes worked with the IT team at Snow to help us navigate Microsoft technology and ensure we got the maximum return on our investment. This required extensive investigation of our commercial models and Azure usage and we found Bytes’ expertise extremely valuable. They enabled us to make use of advanced Microsoft security using the best models for our business requirements, as well as providing considerable technical support around each solution we adopted. Alastair Pooley, CIO at Snow Software
Gareth J Davies, Head of Technology Services at Willmott Dixon

Moving to the cloud has allowed us to free up engineers from worrying about resource limitations, air conditioning units and fire suppression systems and now they are able to provide new services to our customers quickly and easily. Our software development teams have greater control over what they do, can experiment more and can scale. Our enterprise architects can help us leverage new technologies quickly too. All this means we can be more responsive and flexible for our customers. Gareth J Davies, Head of Technology Services at Willmott Dixon
Gavin Neville, Information Security Associate at Brewin Dolphin

Overall it's very good. Previously we have sourced most, if not all, of our security products via Bytes. I have always found them to be highly personable, with great knowledge in the security space especially when sourcing something new. I like being able to sit down with someone in a relaxed atmosphere and have a conversation that doesn't pressure me into buying a product. The Bytes team manage to do this effortlessly, and show genuine interest in what we do as a company and what we are trying to achieve. Gavin Neville, Information Security Associate at Brewin Dolphin
Jim Titmuss, Group IT & Business Systems Director at ASCO

ASCO used a number of software partners before moving to Bytes. The difference we see is that Bytes bring a range of knowledge, skills and experience across a broad spectrum of both software and services. This has allowed ASCO to move forward quickly as an organisation and adopt new technology with less risk. A good example of this has been the transition of our servers and storage to Microsoft Azure. This has been supported by several services from Bytes to speed up the process, reduce risk and manage the costs. We look forward to a long relationship with Bytes. Jim Titmuss, Group IT & Business Systems Director at ASCO
Nathan Burke, Product Director at Intelligence22

Thanks to Bytes AWS, this project has been a huge success. We entered the process not knowing how to approach this sort of task. Bytes AWS created a detailed scope of work and this level of accuracy helped the decision-making process massively – it supplied a clear breakdown of costs and hours against tasks. Working alongside the Bytes team has strengthened our team, with weekly video calls and screen shares helping enhance our own knowledge of AWS solutions. I am very confident that without Bytes AWS, we would not have the high standard of infrastructure that we have today. Nathan Burke, Product Director at Intelligence22
Jonathan Hillyer, Group Head of IT, Nenplas

When the requirement for a new secure web browsing solution in the business arose, I approached Bytes after being let down by another supplier. Poppy immediately engaged with us, facilitating all of the various contacts that we had with both the Bytes’ internal teams and the chosen vendor. She made herself available at all times, chairing any Teams meetings that were held and gently driving the project along, managing all of the paperwork and other requirements from both sides. Bytes assisted us in choosing the most suitable vendor for our project based on our stated needs and are managing the process of moving towards our goal. Jonathan Hillyer, Group Head of IT, Nenplas
Matthew Treavis, Head of ICT at Oxford University

Thanks to Bytes, we were able to support the Oxford Covid-19 Government Response tracker with a secure, stable and flexible cloud hosting platform which helped our developers to quickly build a working site and API. Data from this project is being used by international media and research groups to analyse government responses to the pandemic and choosing a cloud platform allowed us to scale services to meet this international interest. It has gone live with meaningful data in a matter of weeks and has helped our researchers and students quickly go from data collection to meaningful research outputs. We couldn’t have built this so quickly without a cloud platform and your expertise. Matthew Treavis, Head of ICT at Oxford University

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