One of our key drivers here at Bytes is customer satisfaction. We are keen to ensure that our customers get the best from us and know about the complete range of services that we offer to make their lives easier. With this in mind we regularly invite all our customers to give us feedback – good or bad, to enable us to improve the service that we offer.
We understand people are busy so as an incentive to complete the survey we were more than happy to make a charity donation. We are pleased to say that we will be donating £600 to the UK Solidarity Fund, which was launched to help victims of terrorism anywhere in the UK.
Commenting on the overall responses, Mandi Nicholson, Sales Operations Director says...
I'm very pleased to see the high levels of satisfaction and the kind words about our knowledge, ability and responsiveness. Expectations are high within a competitive market, so this feedback assures us that our investment into our people and processes is vital in getting the best results for our customers.