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I find the Bytes Portal extremely easy to use, I mainly create orders or convert quotes to an order and the process is faultless. When I request a quote for software the response is very quick and orders are always processed straightaway. I wish all portals were the same! 
Gayle Core
Specsavers -
I have been using Bytes for all things software for over 12 years (whilst working at two different organisations) and in my experience they always provide excellent services and support – together with good pricing on licensing and product.
It has been a pleasure dealing with everyone at Bytes; they are clearly very knowledgeable and experienced and their staff are always responsive and helpful. It is a testament to the company that many of the names and faces I first came across ten years ago are still with Bytes; the same can’t be said for any of the other IT supply or services companies that I was dealing with a decade ago.Anon
Accountancy Firm based in St Albans -
I would have no hesitation recommending Bytes Learning Services as a one stop provider for all training requirements. The time they have saved me by sourcing through all training vendors, not to mention the financial savings from Bytes buying power, leaves me more time to spare, as well as more cash!
Graham J Norton
Infrastructure Admin and Procurement,
DTC -
A brief note to thank you for the service you and Bytes have given us.
You have been on top of your game and provided us a high level of professional service and also assisted me in selling the Bytes message to my team. Well done and thanks again.Tim Trotman
Managing Director
Tangible Benefit -
Bytes have enabled me to compare courses from across the market in order to offer candidates a choice of dates, locations and courses to suit their personal or business needs. By using Bytes to find courses for me, I have been able to reduce my department’s administration burden considerably. The service is always prompt and courteous and I would be happy to recommend them to other clients.
Louise Owens
Systems Training Manager,
Information Systems,
Arcadia Group -
Steve has been a great help to 3C since taking over the account management on our Account. He is always proactive and comes up with answers to complex questions is a timely and efficient manner. He has also been great in customer meetings and I'm always happy to get him involved with any of my client base as he allows us to add an additional revenue stream to our business. If Steve is out of the office, Kerris also does a great job.
Cathy Broomfield
Senior Account Manager
3C Technology -
Bytes really helped us drive forward our IT strategy through the implementation of SCCM. Their professionalism and knowledge of the product meant that we could quickly implement a solid management tool for inventory reporting, software distribution and patch management. With business users spread over multiple sites we can now support them more efficiently saving us significant amounts of time and importantly costs.
Neil Renfrew
IT Director
Thomas Eggar -
Following our recent work with Bytes in assisting with understanding and resolving the issues over the Enterprise Wide Agreement (EWA) termination, I am pleased to report that my organisation has received an excellent service from Bytes. Our Account Manager Luke, and his support Laressa, have turned around any requests for information and advice very promptly. They always provide us with informed advice and have been able to enlighten me more fully regarding the mysteries and complexities of Software Licensing.
In addition to this they are extremely pro-active in driving down pricing from software vendors, enabling us to reduce our costs in software licensing, whilst putting me in contact with the relevant vendor account managers to ensure the Trusts I service receive the best possible value for money. Great work!David Ovenden
Director of West Locality
Kent and Medway Health Informatics Service -
Bytes enables our business to focus on what we do well, while they take care of the complexities of licensing.
Mark Davies
Partner Director,
Cobweb Solutions -
Bytes played a key part in the signing of our Adobe CLP by applying their experience and knowledge of the products and licensing to provide a solution which fulfilled our diverse global needs.
Ryan Hardcastle
Asset Manager
Mott MacDonald -
Gartner expects large enterprises to have a dynamic sourcing team in place by 2012 that is responsible for ongoing cloud sourcing decisions and management. Bytes Cloud Services are supporting our customers with these decisions today, by delivering actionable advice to fulfil their business objectives.
Gartner
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Due to the evolution of Haymarket and the evolution of vendors licensing programmes, we were of the opinion that by consolidating the number of licensing agreements we held would enable us to save money. We were right. Following the analysis that Bytes helped us with we could see that by leveraging the total amount Haymarket spent with each vendor and transitioning our purchases to fewer, better structured agreements we would be much better off. We see Bytes more as a strategic business partner than simply a supplier of software licenses.
Miles Stafford
Global IT Procurement Manager
Haymarket -
We whiteboard solutions to the business problem and help drive the implementation and Bytes are able to help identify the best license set up to cover the implementation and save costs. It’s a win win situation for all of us, especially the customer.
Lloyd Carnie
CEO,
Parative -
Regardless of industry, size, or level of maturity, all of the firms Forrester interacted with for this project, as well as in other interactions, agreed that efficiency is a critical success factor for IT.
Forrester Report
March 2011 -
Bytes provide a first class service to Primary Care IT Services within NHS Ashton, Leigh & Wigan. The Account Managers and processes that they have in place ensure that all enquiries are dealt with promptly and they are always available to assist with the best approach to a problem.
Jonathan Kerry
IT Developments Manager
NHS Ashton, Leigh & Wigan -
Throughout the SAM process, Bytes demonstrated a tremendous level of knowledge and provided us with an extraordinary service. They’ve proved their value to the Firm and have earned their place as one of our trusted business partners.
Brian Lunnon
IT Manager
Martineau Johnson -
Kcom, part of the KCOM Group, regularly use the Bytes Portal to communicate with the customer service team, obtain quotations, convert quotations into orders and find price lists. It is very easy and intuitive to use and finding historical activity is simple. Response times to customer service enquiries made via the Portal are quick too. The presence of this Portal and its continued development is one of several factors which made Bytes our chosen supplier.
Andrew Nash
Purchasing Specialist,
Kcom -
Bytes have given us a fantastic service over many years. Our account manager, Luke, understands our industry as well as our organisation and is therefore able to offer products & services to meet our requirements and offer us best value for the organisation. It feels like Bytes work with us as partners.
Stuart Hanlon
Information Management & Technology Directorate
Barnet and Chase Farm Hospitals -
Bytes are one of our most proactive and dynamic partners and work with us and our mutual clients to deliver very high levels of service. They have continually demonstrated a first class knowledge of the products and solutions to the clients with the customer’s business priorities at the forefront of their minds.
Jeremy Keefe
Director ERM Sales and Marketing UK
Citrix -
Working with the Bytes Cloud team is enjoyably straightforward. They provide a valuable planning service to their customers ensuring that the right Cloud services are purchased and deployed with confidence in an evolving market place.
Mark Davies
Partner Director,
Cobweb Solutions
Making sense of Software Licensing
Bytes Software Services specialise in licensing, software asset management and training. We also work closely with partners to manage technology deployment.
With over 160 staff across five locations in the UK and Ireland we have gained an enviable reputation for delivering exceptionally high quality software services to SMEs, large corporates and public sector organisations.
We can help you reduce cost and increase performance by:
- Assessing your existing software estate to ensure you only invest in new software where and when required
- Identifying the most cost effective and flexible way to license your software estate, securing you the best deal using our significant buying power
- Recommending a deployment partner that is a perfect fit for your next project
- Sourcing learning and personnel development courses to maximise your software investments
End to End Software Portfolio Management
Software procurement, usage and management is recognised as a key component in a technology strategy. An efficiently run software portfolio can have a significant impact on business performance and play a huge part in year-end profits. Whether you are simply renewing your software licenses or reviewing your entire software estate we can help you reduce costs and increase performance!
