As flexible as your needs
Bytes AWS Managed Services have been designed around our customers' needs within the cloud. The purpose of the cloud is to allow businesses to flex up and down and be agile to the environment in which they are working within; therefore, your support needs to do the same.
Problems don't wait for you to be ready, so enable customised online support and Managed Services to meet your business needs today.
Keep compliant. Stay online.
Our Well-Architected Review (WAR) and application of best practices, keep production workloads compliant with AWS Well-Architected Framework mandates. When onboarding new clients we review millions of AWS data points and highlight potential waste and opportunities for increased cost-effectiveness.
We will also discuss your security, backup and disaster recovery requirements.
Discover moreNot only are we looking forward to having Bytes AWS as our chosen development team for our future roadmap, I wouldn’t hesitate and have already recommended the team to many of my clients and contacts.”
Natalia Pawlak, Chief Digital Officer at TFSN
Technical Architect as a Service (TaaS)
Flexible and on demand technical resources
Buy a package of hours to use, as and when over 12 months
Top up your hours at any time
Use our Zendesk support systems for logging and tracking requests
Say no to long term contracts, yes to senior solution architects on call
Dedicated Development Support
Monthly application well-being and health check
Review of any OS/IOS/Android releases that may impact your application
24/7 service desk access
DevOps pipeline management
Regular service management reviews
Senior architect and customer success manager access
Go Pro: Get Professional Support
Includes a formal SLA backed support agreement
Service coverage from 9-5, five days a week with 24/7 helpdesk on call
Responses and reactions during supported times
Ability to add monitoring, backup, proactive security when and where you need it
Ensuring you are covered when you need it
Premium Service: Elite Support
Need 24/7, no problem, use our Elite support providing managed services 365 days a year
Proactive monitoring included using AWS native services
Backup of critical services included with proactive alerts when jobs fail
Includes Alert Logic proactive MDR(Managed Detect Response) ensuring that your critical workloads are protected by a dedicated SOC team
Want to find out more about our AWS Optimisation Service? Call us on 01372 418 500 or email us at tellmemore@bytes.co.uk