Customer only event

Mastering Digital Experience Assurance

Join Bytes on January 14^th for an insightful webinar, in collaboration with Cisco, as we delve into the world of Digital Experience Assurance. This event is designed to equip you with the knowledge and tools needed to navigate the complexities of ensuring seamless digital experiences while adhering to the new DORA legislation.

You'll learn about Digital Experience Assurance, the key points of DORA, and how to align compliance with customer experience. The webinar will also provide practical strategies for monitoring and reporting, using Cisco’s ThousandEyes tools to enhance visibility and performance. The session includes an interactive Q&A and concludes with key takeaways and follow-up resources.

Don't miss this opportunity to gain insights from industry experts and ensure your digital experiences are both seamless and compliant.

Session Agenda

• What is Digital Assurance Experience 
  - Key Terms Unpacked
  - It's significance within a digital-first world
  - Challenges | end-user performance, service availability & monitoring 
• DORA Legislation Overview
  - Understanding why it was introduced, who it affects, and what it aims to achieve 
  - Impacts on operational resilience, risk management and data protection requirements
• Bridging Compliance and Customer Experience
  - Common challenges organisations face in aligning digital experience assurance with DORA requirements
  - How focusing on end-user experience (digital experience) can compliment compliance efforts and enhance operational resilience
  - Real-world examples of how Cisco ThousandEyes helps organisations meet both customer experience and compliance standards
• Practical Strategies for Digital Experience Assurance in a DORA-Compliant Environment
  - How to create robust monitoring and reporting frameworks for DORA compliance
  - How ThousandEyes tools and capabilities help with visibility, continuity, and performance in digital experiences
  - Proactive vs. reactive approaches to digital experience monitoring and incident management
• Interactive Q&A + An Introduction Bytes Support & Services Available 

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Complimentary Assessment: Digital Resiliency Maturity Assessment Framework

Discover how prepared your organisation is to navigate today's complex digital landscape with our quick, accurate Digital Resiliency Self-Assessment. In just minutes, you'll receive an executive dashboard and detailed report that validates your strengths, identifies and qualifies potential gaps, and provides actionable recommendations to address any weaknesses.

Access to this complimentary assessment will be available to all attendees following the event.

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Register your interest below. 

Unable to make the date? Register to receive a recording of the webinar the following day. 

Got a question on this event? Email [email protected]. 

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