Account Manager - Manchester
Start Date: Immediate
Contract type: Permanent
Working Pattern: Hybrid
Reports to: Sales Manager
Based: Manchester
Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.
We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.
Here's a bit about us...
- Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
- Over 550 staff (plans to double in size over the next 5 years)
- Winners of an array of industry awards
- Sunday Times Top 100 Best Places to Work
- Excellent training and career prospects offered
- Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
- Supporters of 85+ charities with strong commitment to diversity and sustainability
We grow great people to deliver amazing things - with an emphasis on Personal Growth, Opportunity and Impact.
ABOUT THE ROLE:
This role will build an account base by driving the adoption of solutions and services from Bytes to a set of prospects, derived from the use of their own market knowledge, combined with tools and data made available by Bytes, including CRM, marketing events and externally provided data sets.
ABOUT YOU :
Individual responsibilities:
- Drive expected GP yield from each account, to achieve annual goal
- Maintain CRM data
- Provide accurate forecasting of opportunities
- Be the central point of contact for their client base into Bytes
- Be the Bytes expert in their customer base
- Ensure that personal awareness and ability to articulate Bytes products and services is maintained
Qualifications, skills & Experience:
- 2+ years’ experience in the IT industry, preferably as an end-user salesperson for a reseller or vendor, though distribution roles will be considered
- Evidence of continuous improvement through vendor or other recognised training essential
- Educated to degree level desirable, but not essential
- Inquisitive mindset and approach that facilitates understanding of the customer, their challenges, and objectives
- Ability to build and maintains strong internal relationships to control resources across a virtual team and deliver a win/win outcome
- Proactively builds high value relationships within customers, peers, and vendors
- Ability to effectively articulate our core propositions to align to customer goals
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Operational proficiency to ensure high levels of customer service
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Has a growth mindset to continually learn, adapt to and embrace change