Bytes - Smarter together
Bytes - Smarter together

Network Security Specialist

Start Date: Immediate

Contract type: Permanent

Reports to: Network Security Lead

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

 

Your Future Starts Here

Here's a bit about us...

 

  • Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester
  • Over 550 staff (plans to double in size over the next 5 years)
  • Winners of an array of industry awards
  • Sunday Times Top 100 Best Places to Work
  • Excellent training and career prospects offered
  • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
  • Supporters of 85+ charities with strong commitment to diversity and sustainability

 

We grow great people to deliver amazing things - with an emphasis on Personal Growth, Opportunity and Impact.

 

ABOUT THE ROLE:

This role will be responsible for maintaining and growing the network security proposition in Bytes. Acting as a subject matter expert, the role will support a wide variety of teams at Bytes including sales, security overlays, security pre-sales and security services desk, to ensure we deliver the overall objectives for this proposition. The role will also involve regular customer facing opportunities and vendor/ distribution management, therefore having a good balance across all of these areas is key

Key Responsibilities:

  • Work with the sales teams to grow key customer relationships in cyber security, with focus being Network Security
  • Carry a target focused on growing the network security landscape (vendors will be specified)
  • Drive net new business in network security landscape
  • Manage existing renewals and identify upgrade & cross-sell opportunities within existing base
  • Be a face to face sales specialist for the sales teams, including attending customer meeting as a subject matter expert overlay
  • Have in depth knowledge of Network Security vendors/ proposition & be confident in scoping projects.
  • Work with sales to identify whitespace within accounts
  • Provide support to the sales teams & customers around key messaging
  • Work with marketing to create bespoke campaigns as a business enabler
  • Help manage the relationship between customer, Bytes and vendor
  • Manage on-site vendor days
  • Work closely with inhouse pre-sales, support, delivery and managed service teams across selected vendors.
  • Provide new starter training
  • Manage and maintain all portals
  • Maintain forecast and pipeline opportunities on CRM

Individual Responsibilities:

  • Customer facing role: Must be self-motivated and confident to approach customers directly
  • Although this is not a technical role, the individual must have a understanding of the technical approaches to Network Security
  • Keep all pipeline activity up to date in CRM and work towards 12-month pipe
  • Forecast on a month basis for commit and upside
  • Arrange account mapping sessions and help build relationships between Bytes AM and vendor account managers
  • Work on new business opportunities by attending customer calls, customer QBRs, profiling whitespace analysis
  • Work on upsell / cross sell into current customer base
  • Be a key customer contact for existing renewals, maintaining the base
  • Keep sales teams up to date with deals and offers
  • Keep Vendor information in shared files/ SharePoint/ teams clear and usable by all members of team
  • Attend regular reviews with team lead to ensure objectives are set and achieved
  • Identify new campaigns to drive pipeline
  • Identify current market landscape and suggest new innovative technology/ services which can be considered as value to the business area
  • Have a clear understanding of inhouse support desk, pro-service delivery and managed service options available to selected vendors and Bytes customers
  • Run monthly sales report and chase any outstanding orders to maximise GP
  • Ensure all SLA’s are met or exceeded and that ETA’s are correctly

​​​​​​​​​​​​​​ABOUT YOU :

Essential Qualifications & Experience:

  • Educated to GCSE Level with minimum of A-C Grade in Math and English

  • Previous IT sales experience (minimum 4 years) essential, in Reseller or distributor

  • Knowledge of selling IT security solutions

  • Experience of network security sales

  • Customer facing experience

Desired Qualifications Experience:

  • Educated to A-Level standard

  • Check Point Sales Accreditations

  • Palo Alto Sales Accreditations

  • Other Network Security sales accreditations

  • Vendor development management experience

Core Competencies & Skills:

  • Accuracy & Attention to detail essential

  • Excellent organisational and customer service skills

  • Good Time Management

  • Multi-tasking Team player

  • Outgoing and enthusiastic

  • Customer Service focussed

  • Copes well under pressure

  • Loyal & Motivated

  • Both proactive and reactive

 

Apply Now

 

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