Bytes Awarded Microsoft Support Services Designation – A Global Recognition of Excellence
Thursday 20th November 2025
We are proud to announce that Bytes has been awarded the prestigious Microsoft Support Services Designation, placing us among an elite group of only thirty-five companies worldwide to achieve this honour. This designation represents a significant milestone in our partnership with Microsoft and underscores our unwavering commitment to delivering world-class technical support and customer success.
What Is the Microsoft Support Services Designation?
The Microsoft Support Services Designation is reserved for partners who consistently demonstrate exceptional capability in providing advanced technical support and driving customer outcomes. It reflects Microsoft’s highest standards for responsiveness, expertise, and service quality.
For Bytes, this achievement is more than recognition, it is a validation of our technical depth, operational excellence, and dedication to helping customers succeed in an increasingly complex digital landscape.
As Dave Rawle, Chief Technology Officer at Bytes, explains "Our priority is simple; to do a better job than the vendor. This recognition from Microsoft is another in a series of vendor support designations that show Bytes' commitment to providing the highest level of Technical Support to our customers to ensure that we have their back in the most difficult and critical of situations".
Why This Matters for Our Customers
Kathy Leach, Head of Support, Bytes sums it up, ‘Achieving the Microsoft Support Services Designation is more than a certificate. It proves Bytes’ ability to deliver exceptional support backed by deep technical expertise, global reach, and a relentless focus on success. It builds trust, positions us as a leader, unlocking exclusive Microsoft resources, training, and programs that keep our team ahead of the curve and ready to solve challenges faster than ever.’
Our customers can expect tangible benefits from this designation, including:
- Unmatched Expertise - Access to advanced Microsoft resources and certified specialists who understand your business challenges.
- Priority Support - Faster resolution times and streamlined escalation paths, ensuring minimal disruption and maximum productivity.
- Confidence in Partnership - Assurance that you are working with a globally recognised leader in support, trusted by Microsoft.
Our Commitment to Excellence
At Bytes, we believe that exceptional technology must be matched by exceptional support. This designation reflects the dedication of our teams and our relentless focus on delivering outstanding outcomes for customers. It is not merely a badge of honour, it is a promise to continue raising the bar for service quality and innovation.
As Kathy Leach adds, ‘When you choose Bytes, you are choosing a partner Microsoft has rigorously validated for value in delivery. It ensures faster troubleshooting, more reliable issue resolution, and a superior support experience, it reflects demonstrated success and a commitment to driving customer impact and retention through excellence.’
This milestone underscores Bytes commitment to our partners and providing them with outstanding support, opening new opportunities for collaboration and innovation. As technology evolves, Bytes will continue to lead with expertise, agility, and a commitment to excellence, helping our customers achieve more with confidence.
Discover how Bytes’ Microsoft Support Services Designation can transform your business and help you achieve your goals here.
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