Bytes named Mimecast’s top UK partner for Customer Excellence in 2021

Monday 16th August 2021

Bytes are delighted to be recognised as the UKI Partner who drive most customer satisfaction and service by their Platinum partner Mimecast in their annual partner awards.

These awards show UK businesses and Bytes’ customers alike the first-class levels of technical expertise, in-depth knowledge of Mimecast’s portfolio and personal value in account management they can expect when they choose Bytes as their email security partner.

This customer-centric award is also an indication of the long-term commitment Bytes make across sales, customer service, marketing and technical departments to put customer needs first.

“This customer excellence award is proof of Bytes passion and experience in delivering and supporting Mimecast’s technologies into our joint customers across the UK marketplace; Our partnership is strategic and working together we stop bad things from happening to good organisations and make email safer for business”
Tom Corrigan, UK Channel Director, Mimecast

Mark Palmer, Email Security Practice Lead at Bytes, accredits their Mimecast success to the drive shown by the security practice to in ensuring customers gain the greatest possible benefit when they choose to work with Mimecast and Bytes.

"Bytes are very pleased to have won the Mimecast UKI Customer Excellence Partner of the Year. We pride ourselves on our customer satisfaction and putting our customers first, so it’s great to that this hard work has been acknowledged. We are continuing to build a team that replicates the structure of Mimecast, not only in terms of driving new business but also the customer satisfaction team, increasing collaboration to ensure that customers are enabled with effective deployment and ultimately maximise on the investments they make in Mimecast."
Mark Palmer, Email Security Practice Lead, Bytes

Bytes are looking to keep this momentum going into the next 12 months – maintaining their top tier partner status, driving mutual success and customer satisfaction and expanding on our customer service and technical strengths to deliver even greater results for Mimecast and their customers.

 


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