Service Update: Microsoft 365 Disruption
Friday 13th November 2026
Last updated: 13 November 2026, 10:00 GMT
What's happening
Since yesterday evening (UK time), a global Microsoft outage has disrupted Exchange Online, Outlook, Teams and related Microsoft 365 services. Microsoft has confirmed this is a technical fault and not a cyberattack. Recovery is under way, and services are being restored in stages.
What we're doing
We're working directly with Microsoft support to keep our customers' businesses running.
What you should do
- Treat any unexpected email, call or message about this outage with caution, including ones that appear to come from Microsoft or from us.
- Don't enter credentials through links in emails, and don't approve MFA prompts you didn't start.
- Check the Microsoft 365 Service Health dashboard in your admin centre for status on your own tenant.
- If something looks suspicious, or you need help, contact your support team through your usual channels.
Updates
We'll update this page as soon as we've verified new information with Microsoft.
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