Thursday 15th January 2026
In today’s fast-moving digital landscape, organisations need more than just access to Microsoft Cloud services - they need a partner who can help them navigate complexity, optimise spend, and unlock real business value. That’s where Bytes comes in.
As one of Microsoft’s most strategic partners in the UK, Bytes is uniquely positioned to help customers and partners get the most from the Cloud Solution Provider (CSP) programme. Whether you’re a business looking to simplify your Microsoft estate or a partner seeking to scale your cloud practice, our CSP services are designed to deliver impact from day one.
Ahead of our upcoming webinar, here’s a look at why Bytes is the trusted choice for CSP — and how we can help you transform your Microsoft experience.
The CSP programme allows organisations to purchase Microsoft cloud services - including Microsoft 365, Azure, Dynamics 365, and more - through an authorised partner. But it’s not just about procurement. CSP is about building a long-term relationship with a partner who can provide licensing expertise, technical support, cost optimisation, and strategic guidance.
At Bytes, we’ve taken CSP to the next level. Our CSP offering is one of the most comprehensive in the market, combining people, technology, and services to deliver a seamless, value-rich experience. We don’t just help you buy Microsoft, we help you use it better.
When you choose Bytes as your CSP partner, you’re not just buying licenses, you’re gaining a strategic ally. Here’s what’s included as standard:

1. 24/7 Technical Support — Backed by Microsoft Premier
Our in-house support team is fully certified, backed by Microsoft Premier Support and one of 35 Partners globally to have received the coveted Solutions Partner Designation for Support Services. That means faster resolution times, priority escalation, and peace of mind. Unlike many providers who outsource support or offer limited hours, we’re here for you around the clock, with SLAs as fast as 15 minutes for critical issues.
Whether you’re facing a critical Azure outage or need help with Microsoft 365 configuration, our experts are just a call away - day or night.
2. Cost Optimisation Services
Cloud costs can spiral quickly without the right controls. That’s why we’ve built Quantum for Azure, our proprietary optimisation dashboard that gives you deep visibility into your cloud spend. With Quantum, you can:
Track current commit and consumption levels
Identify unused or underutilised resources
Apply Hybrid Benefits and Reserved Instances for maximum ROI
Forecast spend and avoid budget surprises
We also conduct biannual Azure consumption reviews, providing tailored recommendations to help you reduce costs and improve efficiency. It’s not uncommon for our customers to save tens, or even hundreds, of thousands of pounds through our optimisation services.
3. Dedicated Account Management
Every customer is assigned a dedicated Account Manager and a Customer Support & Relationship Manager, supported by a team of over 200 Microsoft-certified professionals. Our experts are here to guide you through licensing, deployment, and adoption - ensuring you’re always on the front foot.
We don’t just respond to queries, we proactively engage with you to understand your goals, identify opportunities, and help you plan ahead. From quarterly business reviews to renewal preparation with the help of our Commercial Executives , we’re with you every step of the way.
4. Technology Adoption Services
Buying licenses is just the beginning. We help you adopt and deploy Microsoft technologies with confidence. As a certified Microsoft Jumpstart, Inner Circle and Azure Accelerate partner, we offer workshops, proof-of-concepts, and best practice guidance, often funded by Microsoft, to accelerate your digital transformation.
Our Technology Adoption Services are designed to help you move quickly and securely. Whether you’re rolling out Microsoft 365, migrating to Azure, or exploring Copilot, we’ll help you build a business case, access funding, and deploy with confidence.
5. Self-Service Marketplace & Cloud Dashboard
Our Bytes Marketplace is a one-stop shop for Microsoft and third-party SaaS solutions. With intuitive self-service procurement, billing analytics, and lifecycle management tools, you can manage your entire Microsoft estate with ease. One supplier, one invoice, one set of terms, it’s that simple.
The Marketplace is constantly updated with the latest Microsoft programme changes, product releases, and promotional offers. You can manage Azure subscriptions, purchase add-ons, and export billing data directly into your accounting system, all from a single pane of glass.
6. Security & Compliance Support
Security is non-negotiable. That’s why we include a range of security services as part of our CSP offering:
CIS Gap Analysis to assess your security posture and provide recommendations on how to improve your coverage
Fraud detection and response on your Azure environment, ensuring you have the peace of mind to continue with your day to day
Guidance on Microsoft Purview, Defender, Sentinel, and Intune
Support for Zero Trust, data classification, and insider risk management
We help you stay compliant, reduce risk, and protect your people, data, and infrastructure - all while enabling innovation.
We’re not just another CSP provider. We’re Microsoft’s number one UK partner by transacted revenue, with over £1.8 billion in Microsoft business and more than 5,500 CSP customers.

Our track record includes:
Microsoft Partner of the Year (Operational Excellence)
All 7 Microsoft Solutions Partner designations under the AI Cloud Partner Programme
12 Microsoft Specialisations, including Azure Migration & Modernisation, Security, and Copilot Readiness
Over 35 years of partnership with Microsoft
Inner Circle Partner for AI Business Solutions (top 1% of global partners)
These accolades aren’t just badges; they’re proof of our ability to deliver real outcomes for our customers and partners.
Many organisations are re-evaluating their Microsoft licensing models, and for good reason. Compared to the traditional Enterprise Agreement (EA), CSP offers:
|
Feature |
CSP |
EA |
|
Flexible agreement |
✅ |
❌ |
|
Consolidated invoice |
✅ |
❌ |
|
Technical support |
✅ |
Standard or chargeable |
|
Price protection |
✅ |
✅ |
|
Instant provisioning |
✅ |
❌ |
|
Monthly payments |
✅ |
❌ |
|
Minimum seat requirement |
1 |
500 (250 for Public Sector) moving to 2400 |
With CSP, you get the flexibility, support, and transparency you need, without the overheads and rigid terms of an EA.
As Microsoft continues to evolve its commercial models, organisations operating under Enterprise Agreements (EAs) should be aware of two significant changes on the horizon. Firstly, the traditional “waterfall” discounting structure, which offered increasing discounts based on volume tiers, is being phased out. This means that customers may no longer benefit from automatic price breaks as they scale their Microsoft estates. Secondly, Microsoft has announced a global price increase effective July 2026, impacting a range of cloud services including Microsoft 365. These changes make it more important than ever to evaluate alternative licensing models like CSP, which offer greater flexibility, monthly billing, and built-in cost optimisation support. With Bytes as your CSP partner, you can stay ahead of these changes and ensure your Microsoft investments remain cost-effective and future ready.
Want to learn more about how Bytes can help you get more from Microsoft CSP?
Join our upcoming webinar, where we’ll explore:
The latest changes to Microsoft CSP and what they mean for you
How Bytes’ CSP services compare to Microsoft Direct and other providers
Real-world examples of cost savings, security improvements, and successful migrations
How to access Microsoft funding and incentives through Bytes
What’s next for Microsoft Copilot, AI, and the future of cloud services
Whether you’re a customer looking to optimise your Microsoft estate or a partner ready to scale your cloud business, this session is for you.
➡️ For Current Bytes CSP Customers, 20th January, 2pm: Register Now
➡️ For Prospective Bytes CSP Customers, 27th January, 2pm: Register Now
Choosing the right CSP partner is about more than price - it’s about trust, expertise, and long-term value. At Bytes, we combine deep Microsoft knowledge with a relentless focus on customer success. From licensing to optimisation, from support to strategy, we’re here to help you thrive in the Microsoft Cloud.
We’re not just a provider. We’re your partner.
Let’s move forward together.
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