Simpler Communications with RingCentral
Empowering hybrid working is at the forefront of our minds, assisting employees into the office, and creating a smooth transition between working from home and the office.
Find out how RingCentral and Bytes add value, with Microsoft teams, within unified comms and contact centre space. Our partnership can add value through unified comms telephony at the desk and at home.
Watch our video to find out more!
From partner to customer - Why Bytes has gone all-in on RingCentral
RingCentral offers customers two options for integrating its cloud phone solution into Teams. The first is through an embedded RingCentral app that sits in the sidebar of Teams – this means the business won’t need to buy a Teams phone licence. The second is through direct routing (Teams phone licence required), which enables people to use the native Teams dialler for an even more seamless user experience.
As the partnership grew, Bytes began to realise that their own telephony system was in need of an upgrade. After rigorously evaluating different options, and conducting workshops with key internal users to find out what they needed from a phone solution, Bytes chose the RingCentral for Microsoft Teams embedded dialler and then RingCentral direct routing.
Find out more
Bytes achieve RingCentral Diamond Partner Status
Bytes have earned the RingCentral Diamond Partner Distinction! As a RingCentral Reach™ Diamond Partner, Bytes is among a select few RingCentral partners globally to earn this distinction. That means we have the relationships and expertise to smoothly handle your RingCentral migration from start to finish. When it comes to helping you move your communications to the cloud, we are the best of the best, and have the experience to design the perfect cloud solution for your needs.
This achievement is a credit to the continued strength of the RingCentral and Bytes partnership. Do you want to find out more about how the RingCentral and Bytes partnership can benefit you? Email [email protected]!
Bytes launch Professional Services for RingCentral deployments
Bytes take a multi-based approach to guiding and advising you through in-depth planning and design with our engineers to understand your technical situation.
The process includes creation and management of project governance; including project plan and schedule, communication plan, resource plan, escalation plan, change plan, test, action risk and register, and completing resource assignment. We'll also identify, communicate and mitigate project risks, perform a network readiness assessment, execute a platform build out and user acceptance testing, and provide user training, porting assistance, Go Live support and project sign off.
Find out moreRingCentral highly values the partnership with Bytes and we are extremely proud to be part of their market-leading product portfolio. We look forward to working closely together to deliver best in class UCaaS solutions to market.
Tony McNish, Regional Vice President - EMEA
RingCentral MVP
Strengthen business operations, and deliver intelligent connected experiences.
- RingCentral delivers powerful connected experiences across phone, video, messaging and webinar
- 300+ integrations such as Microsoft Teams
- The most robust analytics that help IT and business leaders get rich analytics and reporting on business communications
- Powerful AI capabilities that combat real-world challenges
- Comprehensive industry-leading, trusted, global business communications
Contact Centre
AI-powered omnichannel contact-centre solution.
- Your channel of choice; phone, email, text, web, chat, messaging or social media
- Simplified management with only one app for all employee and customer communication needs
- Empower agents to quickly connect and collaborate with experts
RingCX
A native, AI-first contact centre powered by RingSense AI.
- AI first: before, during and post interactions
- A single pane of glass for voice and digital channels
- Easy to deploy: administer from a single interface
- Simple to use: unified with MVP App
- Unmatched value: unlimited minutes and lowest cost of ownership
Microsoft Teams
Maximise your Teams investment with RingCentral.
- RingCentral promises less than 6 mins of downtime every year
- Get tools like heads-up display, call queue management, and whisper monitor
- Maximise agent productivity by integrating RingCentral's Microsoft-certified Contact Centre right into Teams
- Build reports from templates and customise them for your needs
- Direct Routing for Teams enables you to use the Teams native dialer to make and receive calls while RingCentral works behind the scenes
Dedicated In-House Vendor Teams
Strong Relationship
Competitive Pricing
Recommended by RingCentral
Want to know more about RingCentral? Call us on 01372 418 500 or email us at [email protected]