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Among other things, figleaves.com needed assistance with:
When BSP and figleaves.com started working together, they had an urgent need to improve the reliability of their information transfer system and reduce periods of downtime. As figleaves.com relies on its systems for payments and orders, system downtime and latency are not an option.
As speed of delivery and processing is a key benefit of using Figleaves, downtime is a real risk to both sales volumes and their status as the largest online retailer of branded lingerie. Online payments need to be secure, while keeping the customer experience simple and fast
Head of Operations, Figleaves.com
The Bytes Security Partnerships team met with figleaves.com and made recommendations around increasing throughput in their current gateway firewall solution.
The BSP team recommended redeploying the firewall architecture to guarantee the service levels figleaves.com needed. Based on these recommendations, figleaves.com revised their strategy on Firewall Licensing and Platforms, whilst also controlling costs.
BSP met with figleaves.com and were able to demonstrate a solution that would take advantage of the existing infrastructure figleaves.com had, and go one step further to provide a platform that was scalable for the future.
Now, BSP fully support this infrastructure and are developing strategies in order to refresh figleaves.com architecture even further
After implementation there was an immediate increase in throughput capabilities, shown by a lower CPU utilisation. Figleaves.com now have the ability to do a lot more marketing, take more orders and manage the administration behind periods of high customer demand due to marketing promotions much more effectively. This has directly led to increased sales and profits.
As their systems and strategies dynamically change, figleaves.com are very happy to be working with an organisation who can adapt very quickly to their needs