Powering Innovation: How Bytes Helped C-Quence Scale with Confidence

Overview

C-Quence is a leading innovator in the insurance sector, redefining how insurance products are built, distributed, and managed through cutting-edge technology. With a strong focus on innovation, automation, and data-driven decision-making, C-Quence delivers seamless digital solutions that enhance efficiency and customer experience. As the business grew, managing their AWS environment became increasingly complex. To maintain performance, security, and cost efficiency, they needed a trusted partner to optimise and manage their cloud infrastructure. That’s where Bytes stepped in. As an AWS Premier Tier partner with deep Managed Services expertise, Bytes helped C-Quence unlock the full potential of AWS, delivering a secure, scalable foundation for growth.

Challenge

Before partnering with Bytes, C-Quence had bold ambitions for growth and innovation but recognised the need for expert support to enhance efficiency and scalability. Here’s what they set out to achieve:

  • Empowered Innovation – A dynamic, forward-thinking team with ambitious ideas, eager to accelerate change and drive transformation, all while managing day-to-day operations effectively.
  • Optimised Infrastructure – Aligning with AWS best practices, including the AWS Well-Architected Framework (WAR), to improve performance and future-proof their environment.
  • Enhanced Security & Resilience – Implementing proactive monitoring and protection to ensure continuous, round-the-clock security.
  • Maximised Cost Efficiency – Identifying opportunities to optimise their AWS investment and extract greater value from their cloud spend.
  • Advanced AWS Adoption – Unlocking the full potential of AWS capabilities—such as EC2 instances, scalability, and resiliency features—to build a more agile and robust infrastructure.

These challenges prompted C-Quence to seek expert guidance to optimise their AWS environment.
 

With Bytes, we have a stable and resilient infrastructure, optimised costs, and expert support whenever we need it. Their team feels like an extension of our own, and we’re excited to continue our cloud journey with them."

Elliot Biggs, CIO, C-Quence

The Bytes Solution

Bytes initiated the engagement with a comprehensive AWS Well-Architected Review (WAR), to assess C-Quence’s existing infrastructure and identify key areas for improvement. Over two months, Bytes helped C-Quence transition to a Business-As-Usual (BAU) model, implementing:

  • Virtual Private Network (VPN) – Enabling secure, encrypted connections between on-premises infrastructure and AWS for seamless access to critical workloads.
  • Amazon EC2 – Optimising EC2 instances for improved scalability, performance, and cost efficiency by dynamically adjusting resource usage.
  • Amazon CloudWatch – Providing real-time visibility into system performance and security events, allowing faster issue resolution.
  • Druva Backup – Deploying secure, automated backups to safeguard critical data and ensure business continuity.
  • AWS Landing Zone / Control Tower – Creating a structured governance framework with centralised security controls and improved compliance for easier management of AWS workloads.

The result? A more scalable, resilient, and efficient AWS environment.

Why Bytes?

C-Quence didn’t just need a vendor - they needed a strategic partner. Recommended by an existing service provider, Bytes stood out for its:

  • Deep FinOps Expertise – Streamlining costs without compromising performance.
  • Proven Managed Services & Architectural Knowledge – Ensuring a future-proof cloud environment managed by AWS experts.
  • PLES (Partner-Led Enterprise Support) – Providing dedicated triage support and direct AWS escalation if required.
  • AWS WAR Remediations & Control Tower Implementation – Aligning infrastructure with best practices.

With Bytes, C-Quence found the right mix of strategic guidance and hands-on support.

Benefits

Working with Bytes, C-Quence experienced:

  • Seamless Scalability & Resilience – Proactive risk mitigation ensuring business continuity.
  • Optimised Cloud Costs – Strategic cost management reducing unnecessary expenses.
  • Proactive Monitoring – Early detection and resolution of issues, minimising downtime.
  • 24/7 Management – Operational run around the clock with a dedicated service management wrap focusing on cost, security and patching strategies.
  • Stable, Resilient Infrastructure – Supporting long-term growth and innovation.
  • Expert Guidance On-Demand – Additional support for projects beyond in-house capabilities.

With Bytes as their AWS partner, C-Quence could focus on what they do best - driving innovation in the insurance industry.

Looking ahead, C-Quence sees Bytes as a long-term partner, helping them navigate future challenges, strengthen security, and maximise AWS investments.

Would C-Quence Recommend Bytes?

Absolutely. With tailored solutions, proactive support, and deep AWS expertise, Bytes has proven to be an invaluable partner. For any company looking to optimise their cloud environment, Bytes is the go-to managed services provider.

Ready to optimise your AWS environment?
Let’s chat. Bytes Managed Services can help you scale, secure, and streamline your cloud operations - just like we did for C-Quence.

Reach out to the team at [email protected]

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