Migration Support and Usage Optimisation with Microsoft Defender for Endpoint

Overview

The Carbon Trust is a leading organisation in helping companies measure the carbon emissions associated with their products, enabling reductions to be identified and achieved.

With approximately 500 users, Carbon Trust is dedicated to delivering high quality consultancy to various organisations in reducing carbon emissions.

In collaboration with Bytes Software Services, the Carbon Trust embarked on a project to migrate to and adopt the Defender platform for various security services and utilise the Microsoft 365 E5 stack.

Challenge

Migrations between anti-virus providers can always pose a challenge for organisations, with complexities arising from legacy configuration, performance issues (if both anti-virus solutions are used simultaneously) and reconfiguring policies. All of which requires careful planning and testing to prevent disruptions but maintain security.

·       The internal team required a deeper understanding of Defender for Endpoint’s capabilities.

·       Advice and guidance of migrating, as well as understanding feature differences.

·       Migration planning and integration with future technologies such as Microsoft Intune required expert guidance.

·       Carbon Trust sought to improve incident response and operational efficiency through training and knowledge transfer.

We are a climate action consultancy of 350 global experts; we needed to migrate from our existing antivirus solution to Microsoft Defender with limited resources and a short timeframe. The informative (and dare I say fun) Defender for Endpoint sessions delivered by Gennaro and Bytes were a big part of our success and enabled us to complete the project in plenty of time, and for the team to get a deep understanding of the product as we progressed. As Information Security Manager here at the Carbon Trust, based on our experience, I can recommend the Bytes FastTrack sessions with Gennaro.

Mark Saunders – Information Security Manager, Carbon Trust

The Bytes Solution

Bytes delivered a comprehensive consultancy program, leveraging FastTrack funding to provide four structured knowledge share sessions. The approach included:

·       Initial scoping to understand the Carbon Trust’s requirements and current environment.

·       Workshops covering the capabilities and features of Microsoft Defender for Endpoint, comparison with the existing solution, and high-level migration planning.

·       Guidance on networking prerequisites, troubleshooting, and deployment methods.

·       Administration training using Device Tagging and Device Groups.

·       Exploration of Endpoint Security policies in Microsoft Intune.

·       Configuring alerts and notifications upon detections.

·       Incident management training, including advanced investigations and hunting with KQL.

·       Discussed the integration with Defender for Cloud Apps and provided guidance on capabilities for blocking unsanctioned applications from Defender for Cloud Apps via Defender for Endpoint.

·       Understanding device actions to react to incidents and provide containment and investigative capabilities.

Benefits

The engagement with Bytes has significantly improved Carbon Trust’s cyber security maturity.

Key benefits include:

·       Enhanced understanding of Defender for Endpoint’s platform and capabilities.

·       Increased confidence and efficiency in incident response and platform usage.

·       Knowledge transfer to the team, supporting adoption and operational autonomy.

·       Improved ability to investigate incidents and create custom queries, boosting both security and operational efficiency.

 

At Bytes, we’re proud to support the Carbon Trust on their journey to a more secure, intelligent, and efficient Microsoft security ecosystem. Get in touch with us at [email protected].

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