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Bytes - Smarter together

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A Prescription for Digital Transformation: An NHS Trust’s Success with Microsoft Solutions

Overview

Kent Community Health NHS Foundation Trust (KCHFT) delivers a wide range of community and specialist health services across Kent, parts of East Sussex and London, supporting thousands of patients every day.

With around 6,000 devices, KCHFT began a major project moving over to Microsoft Intune on the NHS shared platform, to make managing devices simpler, improve security and help staff work more efficiently. Bytes supported the migration, providing guidance on Microsoft Defender for Endpoint and Microsoft Intune, as well as training sessions for staff.

Challenge

Bytes provided multiple sessions to help Kent Community Health NHS Foundation Trust configure and adopt Defender for Endpoint inline, while also migrating from Windows 10 to Windows 11.

The following three requirements had to be met:

  • The move to Defender for Endpoint happened in a strict timeframe.
  • The configuration was futureproof, and additional features were able to be used.
  • Various teams understood the platforms and configurations.

The MS Intune and MDAV deployment under the NHS FastTrack programme was a valuable learning experience for all involved. Although we faced several challenges throughout the deployment, the Bytes team (particularly Alex, Gennaro and Adil) provided excellent support and technical expertise to help us overcome them. Their collaboration and commitment made sure that we were ultimately able to achieve a successful outcome.

M Osama Sheikh, IT Projects Manager, Kent Community Health NHS Foundation Trust

The Bytes Solution

Bytes delivered a comprehensive consultancy programme, using Microsoft FastTrack, a programme that provides help to NHS organisations when they set up new systems to improve efficiency.  

Our programme included:

  • Scoping and understanding of KCHFT’s requirements
  • Workshops on Microsoft Defender for Endpoint
  • A comparison with the existing solution
  • Migration planning
  • Networking, troubleshooting and deployment guidance
  • Exploration of Endpoint Security policies in both Microsoft Intune and Group Policy
  • Device configuration, compliance policies and application deployment
  • Best practices for Windows Autopilot, enrollment methods and hybrid join scenarios
  • Policy Rationalisation
  • Transitioning from legacy management tools such as group policy
  • Device migration to new systems.

Benefits

Key Benefits for KCHFT include:

  • Greater understanding of Defender for Endpoint’s platform and capabilities
  • Increased confidence and efficiency in a cyber security incident response 
  • Ongoing sessions to discuss issues and blockers relating to configuration.

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