Dynamics 365 Team Members Enforcement Date is Approaching

Tuesday 11th February 2020

From 1st of April 2020 users who purchased Dynamics Team Member licenses during or after October 2018 will no longer be able to access Customer Service Hub, Sales Hub or custom app modules due to license-based access that will restrict users to a set of designated app modules. 

The designated app modules are as follows:

  • Customer Service Team Member
  • Sales Team Member
  • Project Resource Hub

During the early access phase (from February 2020), users who have Team Member licenses will be able to use the designated app modules mentioned above alongside existing apps. Then once license enforecement is turned on (April 2020) unentitled apps such as Customer Service Hub, Sales Hub, and custom apps will not be accessible. You are advised to test your Team Member scenarios and migrate customisation to the designated app modules as needed. 

Before general availability in April, you can enable enforecement within specific environments to proactively preview full enforcement. 

For more information please see License enforcement: users with new Team Member licenses


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