End of Product Support

Tuesday 24th July 2018

Office 2010 extended support will end on 13th October 2020
Office 2010 has a 5+5 Lifecycle Policy, during which Microsoft provide new features, bug fixes, security fixes, and so on. This lifecycle starts on the date of the product’s initial release, and the end of this lifecycle is known as the product’s end of extended support. Office 2010 reaches its end of extended support on October 13, 2020, and Microsoft strongly recommend that you upgrade as soon as possible.

What does end of support mean for me? What happens if I continue to use Office 2010?
• Although Office 2010 will continue to function after October 13, 2020, after that date:
• No Microsoft support will be available
• No security updates or fixes will be available

Windows 7
Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on 22nd October 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that they can focus their investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 will be 14th January 2020. After that, technical assistance and automatic updates that help protect your PC will no longer be made available for the product. Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.

What does end of support mean for me?
After January 14, 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it’s important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safer. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support.

Can I upgrade my existing PC to Windows 10?
To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10. As an alternative, compatible Windows 7 PCs can be upgraded by purchasing and installing a full version of the software.

What happens if I continue to use Windows 7?
You can continue to use Windows 7, but after support has ended, your PC will become more vulnerable to security risks and viruses. Windows will continue to start and run, but you will no longer receive software updates, including security updates, from Microsoft.

Can Windows 7 still be activated after January 14, 2020?
Windows 7 can still be installed and activated after end of support; however, it will be more vulnerable to security risks and viruses due to the lack of security updates. After January 14, 2020, Microsoft strongly recommends that you use Windows 10 instead of Windows 7

If you have any questions please speak to your Bytes Account Manager or email tellmemore@bytes.co.uk

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