Organisations are turning to Bytes Security Partnerships for Network Monitoring as a service to ensure they have the alerting and monitoring they need of their infrastructure, without the high internal costs of staffing and training a Network Operations Centre in-house.
Many managed service offerings come with built-in monitoring systems that measure firewall performance. These systems are essentially designed to alert if firewalls are up and running and to act as an early warning system in the event of a failure. However they often lack any real insight.
Automated alerting on outages and performance KPIs/ issue
Parameters measured tailored around each customers’ individual priorities
Alerts backed by human analysis and remediation advice to add real value
A wide variety of key firewall & systems KPIs are tracked and monitored
‘Normal’ KPI behaviour is learned and usual usage established
Spots and alerts when patterns deviate from the norm
Early warning system predicting a future system outage
From 16+ years of support calls, Bytes have gathered significant IP on the predicators of network outages. From this knowledge our engineers created the bespoke Bytes NOC alerting system which monitors networks for those early indicators as well as outages. This notifies IT teams of potential issues before they happen.
With Bytes you pay the cost of out of the box standard automated outage reporting BUT receive the added benefit of tailored and bespoke firewall KPI tracking - and expert engineers analysing alerts in our global SOC. Bytes Managed NOC includes a team of accredited experts providing context behind the noise and value behind alerts.
Alerts are backed by human analysis on issue-cause & resolution from Bytes expert engineers. They sanity check alerts, initiate contact with IT teams to provide advice and information to help customers find the right resolution to the problem. Customers work with real information, not raw machine data.