Software Audit Response

Take three vital steps to defend your business today

Facing a software audit? Concerned about the impact on your organisation - and you personally? Follow these three steps to put your business in the strongest postion possible.

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Step #1: Get organised

Over coming weeks, you'll receive requests from the vendor's auditor and will need to pass across a significant amount of data. Review the audit clauses and check for notice periods. Look for leniency. Also, ask the vendor for an NDA to be signed before you send them any data about your IT environment.

Step #2: Arm yourself with the facts

Knowledge is power, so find out everything you can about your current license landscape:

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Perform your own software license review

Check your software usage, licence ownership and entitlement rights — to see if gaps exist. Read the small print too. You can use this to compared with the vendors view. Bytes offers a Software Licence Review service if you need extra help.

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Avoid getting caught off-guard

Identify any unknown or unmanaged assets and pre-requisites for software use. You must fully validate your position before sending any data to vendors or 3rd party representatives. Bytes can help - with our Asset Management Platform (AMP) powered by leading provider Snow Software.

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Mitigate risks

Ensure that ALL your License Grants are being considered and check the vendor is applying the correct usage/cost metric. These small elements can have a big impact on the final settlement. Need a second pair of eyes? Bytes has helped companies react swiftly when facing an audit. Hear what these customers say.

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Step #3: Negotiate the best outcome

There are several ways to save money. Check the vendor's year end, as you may get a better deal. Find out their current strategy — for example, would moving to the cloud mean they give you a discount? Also, investigate the vendor's other products, in case you decide to buy more from them and secure a better price.

Bytes can help you get the best outcome. For example, we negotiated a seven-figure saving between one leading energy company and a global software vendor.

We'll help you ace your audits.

Talk to a specialist

Want to know more about Software Audit Response? Call us on 01372 418 500 or email us at

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Need Advice? We can help with your next project

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